the jadeyhair policy

  • BRIDAL PACKAGES:

    ALL BRIDAL PACKAGES INCLUDE TRAVEL UP TO 30KM FROM CAROLINE SPRINGS, 3023.

    ANY LOCATIONS FURTHER FROM 30KM OF CAROLINE SPRINGS, WILL INCUR ADDITIONAL TRAVEL FEES. FOR EVERY EXTRA 10KM, AN ADDITIONAL $15 WILL APPLY TO THE TOTAL PACKAGE COST.

    EVENT BOOKINGS & BRIDAL TRIALS:

    FOR LOCATIONS WITHIN A 10KM RADIUS FROM CAROLINE SPRINGS, 3023, A FLAT FEE OF $20 WILL APPLY.

    FOR LOCATIONS WITHIN A 10KM–20KM RADIUS FROM CAROLINE SPRINGS, 3023, A FLAT FEE OF $40 WILL APPLY.

    ALL LOCATIONS BEYOND A 20KM RADIUS FROM CAROLINE SPRINGS, 3023 WILL BE SUBJECT TO ADDITIONAL FEES. PLEASE ENQUIRE FOR AN ESTIMATE.

  • YES, FOR ANY BOOKINGS STARTING BEFORE 7AM, AN EARLY START FEE WILL APPLY.

    IN ADDITION TO THE STYLING + TRAVEL FEE, I CHARGE THE BELOW:

    6–7AM: $40

    5–6AM: $70

    4–5AM: $100

    3–4AM: $130

  • A BOOKING DEPOSIT IS REQUIRED TO SECURE YOUR BOOKING. THIS IS A NON-REFUNDABLE DEPOSIT. IF YOU WISH TO CANCEL YOUR BOOKING, YOUR DEPOSIT WILL BE FORFEITED.

    A BOOKING IS NOT CONFIRMED UNTIL THE DEPOSIT HAS BEEN RECEIVED. DATES WILL NOT BE HELD WITHOUT A DEPOSIT.

  • IN RESPECT OF MY TIME, PLEASE ENSURE YOU PROVIDE AT LEAST 48 HOURS’ NOTICE FOR ANY CANCELLATIONS OR CHANGES.

    CANCELLATIONS MADE WITH LESS THAN 48 HOURS’ NOTICE OR NO SHOWS WILL RESULT IN THE FULL BOOKING FEE BEING CHARGED.

    THANK YOU FOR RESPECTING MY TIME AND BUSINESS.

  • BY BOOKING WITH ME, YOU AGREE TO ANY PHOTOS OR VIDEOS BEING TAKEN OF YOUR FINAL STYLED HAIR. THIS CONTENT MAY BE USED FOR MARKETING PURPOSES ON MY INSTAGRAM PAGE @JADEYHAIR OR WEBSITE JADEYHAIR.COM

    IF FOR ANY REASON YOU DO NOT WISH TO BE FILMED OR PHOTOGRAPHED, PLEASE LET ME KNOW PRIOR TO YOUR APPOINTMENT.

  • ONCE A BOOKING IS CONFIRMED, ANY REDUCTION IN SERVICES (INCLUDING REMOVAL OF THE BRIDE OR A DECREASE IN THE NUMBER OF HAIRSTYLES) IS CONSIDERED A CHANGE TO THE ORIGINAL BOOKING SCOPE.

    AS WEDDING DATES ARE IN HIGH DEMAND, THE ORIGINAL BOOKING VALUE IS RETAINED AND CANNOT BE REDUCED. THIS ENSURES AVAILABILITY IS PRIORITISED FOR FULL BRIDAL BOOKINGS AND PROTECTS THE ALLOCATION OF YOUR RESERVED DATE.

    IF THE BOOKING NO LONGER REQUIRES BRIDAL SERVICES, THE BOOKING MAY BE RELEASED, AND THE DEPOSIT WILL BE RETAINED IN ACCORDANCE WITH THE CANCELLATION POLICY.

  • FOR ALL LOCATIONS WHERE FREE PARKING IS NOT AVAILABLE, A PARKING FEE WILL ALSO APPLY. PARKING COSTS ARE TO BE DETERMINED ON THE DAY AND PAID BY THE CLIENT.

    FOR ALL HOTEL BOOKINGS, VALET PARKING MUST BE ORGANISED AND PAID BY THE CLIENT.